Dear customers
Welcome to Brasstek website. Our shop is located in Toyama, Ishikawa, Fukui, Japan. We stock mainly selected Japanese gear or used/vintage gear.
We are glad to take orders from overseas, all over the world. You can check our gears we stock from "stock list" down below..
HOW TO ORDER
It's easy to order. Please select your country of residence. The displayed price will be automatically converted to the currency of your choice.
PAYMENT
We accept Paypal only.
PayPal is a convenient [digital wallet] on the Internet. Once you have registered the credit card information to PayPal, settlement completion only in the ID and password. You don't need any important card information, and more safely can pay. Establishment of the PayPal account is simple as you enter the necessary information to select the PayPal in the settlement method.
For more information on PayPal is here.
SHIPPING
All items ships free to the most of countries and regions. Some countries and regions may have additional charge.
We use the most cost-effective and most safe EMS/FedEx/UPS.
NOTE: Free shipping does not apply to oversized/overweight items.
All items are shipped, tracked and insured. All import duties or customs fees are the buyers responsibility - please be aware of the requirements for your country. If you have any questions, please ask.
RETURN POLICY
All items are inspected and adjustment just before to shipping. If you believe you have received a product that was damaged in transit, please contact us immediately.
If you are not satisfied with the item, you must notify us within 24 hours by email. The instrument must be returned in the case in which it was shipped, insured for its full value, within 7 days of receipt. We will issue a refund after we inspect the instrument and confirm it to be in the same condition as when we shipped it.
We reserve the right to refuse any return if we determine the item has been the different condition as when we shipped it.
The customer is responsible for shipping charges.
CONTACT US
Please feel free to e-mail us if you have any questions or want more detailed explanation about wind instrument you are interested in.
Please contact us by email.
Email address :brasstek@kaishindo-music.co.jp
